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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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KibStrouse

June 10, 2026

5  out of  5
rating by KibStrouse
"Janessa sat with us and explained all the new updates to our insurance policy, and everything was in our favor. She’s easy to talk to and very down‑to‑earth."
We responded:
"Thanks so much for the review! 🙌 I'm so glad I could walk you through your insurance policy updates clearly and make sure everything was in your favor. It means a lot to hear that I was easy to talk to, down-to-earth, and that you felt confident understanding your coverage. If you ever have questions about your policy, we’re always here to help—thanks again for trusting us! 😊"
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Steven McWilliams

June 5, 2026

5  out of  5
rating by Steven McWilliams
"So I’ve been with USAA for the past 16yrs. Moved back to PA and switched my policy to a PA policy. USAA price was astronomically high. Called Jamie who works at State Farm in Muncy and she ran me a quick quote. That quick quote cut my monthly bill in half for exactly the same coverages. Don’t hesitate to switch and don’t hesitate to call your local State Farm Rep. Jamie was amazing at her job! Like a good neighbor, State Farm is there!"
We responded:
"Thanks so much for the amazing review! We’re so glad Jamie was able to help you find coverage that fit your needs and budget after moving back to PA. 😊 At State Farm in Muncy, PA, we always want to make it easy to compare options—whether you’re with USAA or any other carrier—and our team is here to walk you through quotes quickly and clearly. We truly appreciate your kind words and the recommendation. If you ever need anything—policy changes, billing questions, or just a quick second set of eyes—please don’t hesitate to reach out. Thanks again! 🚗🏡"
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Deborah Taylor

June 3, 2026

5  out of  5
rating by Deborah Taylor
"Staff very pleasant to work with. Worked with us until our needs were satisfied regarding insurance coverage on our new home."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. "
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Lacy Fetzer

May 27, 2026

5  out of  5
rating by Lacy Fetzer
"I have been with this insurance and Janessa for years. Very easy to talk to and always great at covering everything, answering any questions I have. They have been the best to work with!"
We responded:
"Thank you so much for leaving this review! We love doing business with you! It’s always lovely to connect! "
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Donna Barto

May 26, 2026

5  out of  5
rating by Donna Barto
"I've been with State Farm for many years. Jamie is very helpful and on the ball."
We responded:
"Thank you for the review! I’m so glad Jamie could help you with your insurance needs and that you have stayed loyal to State Farm over the years! I appreciate your business! "
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Josh Butler

May 21, 2026

5  out of  5
rating by Josh Butler
"Janessa and her team go above and beyond every time I deal with their office. Always happy, willing to help, and service is always prompt. Glad I was able to find an agent that cares about her customers."
We responded:
"Thank you so much for your kind review! We are proud to serve our community and customers like you! "
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Wes Hickok

May 13, 2026

4  out of  5
rating by Wes Hickok
"Small, personable office. They make you feel comfortable even if youre just "window shopping initially", very transparent and informative. Highly recommend And dont forget to say hi to Jethro!"
We responded:
"Thank you so much for your review! We appreciate your feedback! We look forward to building a relationship with you and providing service that gets us to 5 stars in your book! Jethro is always ready to help for belly rubs of course! "
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Cassie

May 8, 2026

5  out of  5
rating by Cassie
"Very satisfied. Explanations of my policy and advise was clear, and helpful."
We responded:
"Thank you for your review! It was great connecting with you at the office! Please keep us in mind for your future insurance needs! "
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Denise Barner

May 4, 2026

5  out of  5
rating by Denise Barner
"Very nice group of ladies and very easy to work with on any issue you my come across"
We responded:
"Thank you for the amazing review, Denise! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Mandy Bogart

April 14, 2026

5  out of  5
rating by Mandy Bogart
"I switched from Esurance to State Farm and they made the transition so easy. I also had to change things after I already set up my account and they did so quick a swift. So glad I made this change. Shout out to Makayla and Jamie for their help!"
We responded:
"Thank you for the amazing review, Mandy! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Gregory Seal

April 9, 2026

5  out of  5
rating by Gregory Seal
"Quick and easy, I've been wanting to add a policy.We went over our existing policies and added what I wanted. Thanks Janessa!"
We responded:
"Gregory, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Janessa Mitterling’s Team is just a call or email away!"
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John Flynn

April 3, 2026

5  out of  5
rating by John Flynn
"I have been pleased with Janessa Mitterling as my State Farm Agent. She is friendly, professional, and willing to offer thorough assistance, recommendations, and explanations . . . to help ensure that I have the coverage for my home and automobiles that is right for my family and life situations."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Kent Poust

March 19, 2026

5  out of  5
rating by Kent Poust
"Janessa was very informative and answered all our questions."
We responded:
"Wow, thank you for the 5-star review, Kent! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Shawna Mensinger

March 19, 2026

5  out of  5
rating by Shawna Mensinger
"Janessa took time to answer all of my questions, review my options, and didn't rush me through the appointment."
We responded:
"Shawna, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Janessa Mitterling’s Team is just a call or email away!"
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Jon Sheets

March 16, 2026

5  out of  5
rating by Jon Sheets
"Awesome to work with and great rates!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Jason Hartman

March 12, 2026

5  out of  5
rating by Jason Hartman
"Really easy and smiple"
We responded:
"Thank you for the amazing review, Jason! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Chelie Marie

March 12, 2026

5  out of  5
rating by Chelie Marie
"Jamie provided excellent service for me! She saved me a boatload of money switching from Geico! Very friendly and knowledgeable hometown office. I highly recommend!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Janessa Mitterling’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Serenity06 Little

February 26, 2026

5  out of  5
rating by Serenity06 Little
"Very friendly, explained everything perfect"
We responded:
"Thank you Serenity! I’m glad we were able to make your insurance experience friendly and easy to understand! "
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Rachel Cortright

February 23, 2026

5  out of  5
rating by Rachel Cortright
"Recently switched to this company after having another for 12 years. The rates are unbeatable and Jamie as my agent is seriously superior. She helped me through step by step for switching coverage and continues to answer any questions that arrise along the way. If you're looking for affordable coverage with down to earth and understanding agents- look no further!"
We responded:
"Thank you so much for making the switch and trusting us with your coverage! We’re thrilled to hear that our unbeatable rates and down-to-earth service made your experience smooth and stress-free. Jamie is indeed a superstar who loves guiding customers step-by-step through switching coverage and answering all those “what if” questions along the way. If anyone out there is searching for affordable insurance coverage paired with friendly, understanding agents who truly care—look no further! We’re here to make insurance simple, affordable, and downright enjoyable. Thanks again for the awesome review and welcome to the family!"
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Brynna McHenry

February 23, 2026

5  out of  5
rating by Brynna McHenry
"The Muncy State Farm girls make it incredibly easy to get a good rate! They were able to save me $70+ on car insurance. If you're looking for a sign to get a quote, this is your sign!"
We responded:
"Brynna, thank you so much for the shoutout! We’re thrilled the Muncy State Farm girls could help you save $70+ on car insurance—that’s what we love to do! Getting a great rate on car insurance shouldn’t be complicated, and we’re here to make it easy and stress-free. Thanks again for choosing us and for sharing your awesome experience!"
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Denise Gearhart

February 23, 2026

5  out of  5
rating by Denise Gearhart
"Janessa and her team at State Farm have been absolutely wonderful to work with. Their office is always welcoming, professional, and incredibly responsive. Communication is consistently clear and timely, which makes everything so much easier. Janessa has gone above and beyond in helping my boys, who are both in the military. Knowing they are taken care of and supported means so much to me, and she has always handled everything with care and understanding. I truly can’t say enough good things about Janessa and her office. I will continue to use them for all my insurance needs and highly recommend them to anyone looking for reliable, compassionate service."
We responded:
"Thank you so much for your heartfelt review! We’re truly honored to support you and your boys, and we sincerely thank them for their military service. At our State Farm insurance agency, we take pride in providing a welcoming, professional environment with clear and timely communication. Our team are committed to delivering compassionate, reliable insurance solutions tailored to meet the unique needs of military families. Your trust means everything to us, and we’re grateful to be your go-to source for personalized insurance coverage. We look forward to continuing to serve you with the highest level of care and dedication. Thank you again for recommending us for all your insurance needs!"
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C wkman

February 18, 2026

5  out of  5
rating by C wkman
"Have been with State Farm Muncy for several years. The office staff is professional, responsive and super helpful. I appreciate Ms. Mitterlings honesty and have confidence in her experience and suggestions. Customer service can be a difficult; Ms. Mitterlings relatability and experience is a winning combination."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Janessa Mitterling’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Maggie Fetzer

February 17, 2026

5  out of  5
rating by Maggie Fetzer
"State Farm has saved us so much money on insurance! They are always very helpful with whatever questions I have! Highly recommend checking them out and see what they can do for you!"
We responded:
"Thank you for your review Maggie! I’m so glad to hear we saved you money on your auto and home policies! My team is the best and loves to help you in any way they can! I appreciate your business! "
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Kelly Little

February 13, 2026

5  out of  5
rating by Kelly Little
"Janessa is amazing!!! She’s takes the time to mae sure you have what you need and what’s best you."
We responded:
"Hi Kelly! Thank you for your review! It was so nice to meet with you yesterday! Making sure that your needs are met is my number 1 priority! Thank you for trusting in me to help you! "
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Lindsay Smith

February 11, 2026

5  out of  5
rating by Lindsay Smith
"Janessa is so nice. She was very helpful. She's very good at what she does."
We responded:
"Thank you Lindsay! It was a pleasure to meet with you! I love helping people manage their risks and come up with solutions! I’m glad we could help you! "