State Farm® Insurance Agent Janessa Mitterling

"Just wanted to say thank you to Jen. We had to take our car to the garage on Wednesday afternoon (like 4:30ish). They needed a copy of our insurance card. So I popped open my trusty app. Emailed the card to the service lady. Printed it out...and it's expired. Couldn't understand why the app hadn't updated it. So I called the office and got Jen. She emailed the current copy to the garage and all was good in less than 5 minutes! Great service. Very pleased. This is why I am glad we switched to Janessa and her team."

"Janessa and Jennifer always go way above and beyond the means of customer service. Always friendly, attentive, and incredibly helpful. I can’t imagine having all of my most important policies bundled anywhere else!"

"I am pleased with the ladies they help me they're friendly and they work with me thanks ladies"

"Janessa goes above and beyond for all of our policy needs!"

"Everything was great from the online quote process, email communication with Janessa and overall savings for moving home and auto policies. Everything was explained with a quick in‐person meeting. I normally like to handle everything online but there is added comfort in having a local agent/office. Thanks!"

"Called yesterday to have my vehicle insurance transferred from Idaho to PA. Jenn said she would call me back in a few minutes after processing my information. Never heard back from her. I called twice today and it rang through to their voicemail. I left a voicemail the first time. No call back. So I just had my mom call because I suspected they were screening my number although I am not sure why? Business is business??. Sure enough, they answered my mom’s call right away! Super disappointed and I will be escalating this to State Farm’s Human Resource Department and the BBB."

"Very personable and professional. Provided detailed information and many options."

"Best insurance agent in the area hands down!! Truly makes you feel special as a person & customer!!"

"Janessa was exceptional at her job as always, keeping us informed and up to date on the level of coverage that we carried on our vehicles and our house! Thank you for giving us your time and keeping us informed, keeping knowledgeable about what to expect and informing us of any changes that may be needed."

"Janessa is a wonderful agent,so down to earth and easy to talk to.She explains options, pros and cons, and makes sure you understand exactly what coverage you have is what you need. I would recommend her to anyone looking for insurance."

"Janessa is always on the ball gets back to you in a timely manner and she’s the best"

"Always helpful and reliable, saves me money!! I would recommend highly always"

"Saved me money and clearly explained the polices to me, Janessa was straight forward clear and concise I would highly recommend this State Farm agent."

"Very informative. Answered all questions. Shows great Appreciation for her clients."

"Very nice and understanding agent who gave me a lot of good information and was helpful helping me understand my policy and gave me some options on policy changes or things to add to my policy. Also provided a lot of info on another policy I was interested in. Would highly recommend to someone seeking information and guidance on insurance. Thanks for making a comfortable helpful meeting for me."

"Janessa is amazing! Great explanation of insurance choices and very thorough! Highly recommend!!"

"Phenomenal service with caring staff who provide so much more than insurance products. Janessa and her staff are like family who have been very helpful with a recent claim as well as a big family event (newly licensed driver), being fully transparent in all savings opportunities! Choose Janessa and you'll be extremely satisfied!!!"

"Feel very comfortable with our insurance agent and her employees they are always looking out for their customers and help whenever we need answers to questions. Would recommend this agent to anyone looking for insurance. Janessa makes you feel like family and she is outstanding. I wouldn't go anywhere else."

"Jenn and Janessa always go above and beyond. They go that extra mile with making sure their clients are taken care of and feel like family. My daughter recently got her driver’s permit and license. Before we even had the chance to ask, Jenn made sure we knew about all the discounts that were available like the State Farm driving app and where to go for driver’s education. Stop by and see Jenn and Janessa. You won’t be disappointed! ❤️"

"Janessa is so professional and super friendly. Pointed out several concerns that we had overlooked, and we are very grateful for her detailed review of our policies."

"I was so upset with my prior agent and treating me with so much disrespect that I felt lost and abused verbally. So I found the local State Farm agent in my small town. And she was just phenomenal. She took the time to explain everything to me and my husband in great detail and was very helpful and getting us the best possible rate. I would highly recommend the small business of State Farm for any of those who are experiencing any kind of difficulty with their insurance agents. She's truly a blessing. Thank you so much, Janessa."

"Jen and Janessa are always there to help me with my questions. So professional. I like dealing with them."

"Wonderful office, very helpful. Saved a ton of money after Janessa went through my files having just moved back 5central pa from Pittsburgh. Great feeling."

"State Farm Agent Janessa was very knowledgeable, attentive, and took the time to understand our needs and find a policy that fit us perfectly. Janessa was easy to communicate with and answered all the questions we had. We would highly recommend her to others."

"Janessa worked me in last minute to help me out with finding new insurance. Extremely helpful and willing to do the extra work to make sure I had the best possible price and plan."