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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Kovaleskie

August 29, 2025

5  out of  5
rating by Kevin Kovaleskie
"Janessa and Jamie are fantastic. Very helpful understanding and will give your their best efforts to get you the policy and price you deserve. It was like stopping in to see your family instead of like a business meeting. Stop by and see what they can do for you!!!"
We responded:
"Hey Kevin! Thank you for your review! We are glad your experience with our office was so positive! "
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Brittany Jones

August 28, 2025

5  out of  5
rating by Brittany Jones
"Janessa is lovely to speak with and explains things clearly and concisely whenever I have a question or need help."
We responded:
"Thank you Brittany for the review! It’s always a pleasure to help you and your mom at the office! "
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Jake Mangels

August 15, 2025

5  out of  5
rating by Jake Mangels
"Janessa has been our agent for many years and has always been professional, friendly and prompt. She knows her business and regularly ensures our family has the coverage we need. Even better, she is exceptional at identifying any and all discounts or incentives we qualify for to save us money. Highly recommended!"
We responded:
"Thank you Jake! Your review was fantastic! We appreciate your feedback! I hope you were wearing khakis when you wrote it! "
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Shari Mangels

August 13, 2025

5  out of  5
rating by Shari Mangels
"We love working with Janessa and her staff! Professional, super efficient, friendly and they make it fun too. I can call Janessa last minute and she always goes above and beyond to help us out. Highly recommend!"
We responded:
"Thank you Shari! I really appreciate your feedback! It’s been my absolute pleasure to serve your family all these years! We will continue to be available for all your needs any time! "
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HOLLY Flahart

August 8, 2025

5  out of  5
rating by HOLLY Flahart
"Janessa is a wonderful agent,so down to earth and easy to talk to.She explains options, pros and cons, and makes sure you understand exactly what coverage you have is what you need. I would recommend her to anyone looking for insurance."
We responded:
"Thank you so much Holly! It was great to catch up with you and Roger today! I always enjoy our meetings! Thank you for trusting me as your agent and for your long time dedication to State Farm! "
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Judy Levan

August 4, 2025

5  out of  5
rating by Judy Levan
"We visited Janessa to review our car insurance and home insurance. When we left, we had a discount that would decrease our monthly car insurance. We only had our home insurance for a little over a year and we didn’t have to change that. Janessa stopped often to see if we had any questions about what she was explaining. Good service and good conversation."
We responded:
"It was a pleasure to meet with you Judy! I’m glad we could connect and review your policies to make sure your needs were being met. Thank you for your kind review! "
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Talia Beatty

July 11, 2025

5  out of  5
rating by Talia Beatty
"Janessa and her team are professional and thorough! They work diligently to ensure that you have the right coverage and all of the discounts. Would highly recommend!"
We responded:
"Hi Talia! Welcome to the State Farm Family! Thank you for your kind review! I’m so happy we could help you get your insurance needs covered! "
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Karen Reed

June 20, 2025

5  out of  5
rating by Karen Reed
"Feel very comfortable with our insurance agent and her employees they are always looking out for their customers and help whenever we need answers to questions. Would recommend this agent to anyone looking for insurance. Janessa makes you feel like family and she is outstanding. I wouldn't go anywhere else."
We responded:
"It warms my heart to read your review Karen! I’m lucky to call you a customer and have you in my State Farm Family! It was a pleasure getting to meet with you to review your policies! Thank you for your feedback! "
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Tiffany Bower

June 14, 2025

5  out of  5
rating by Tiffany Bower
"Janessa was great! She helped us with everything we wanted to get done today. She explained everything so well. We are blessed to have her as our agent."
We responded:
"Thank you so much for your 5 star review! It was a pleasure catching up with you today! I’m glad we were able to help you bundle and save! I am equally blessed to have customers like you! It’s a privilege to watch your family grow and be there to help protect the important things! "
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Jody Hock

May 23, 2025

5  out of  5
rating by Jody Hock
"Kind caring and absolute professionals. Answered all my questions. I would give a 10 star rating if that was possible. Looking forward to doing business with state farm. I feel like I'm part of a family."
We responded:
"Thank you Jody! I love this review so much! We are happy to have you back in the family and we look forward to doing business with you! "
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Brynn Longenecker

May 12, 2025

5  out of  5
rating by Brynn Longenecker
"Janessa and her staff are very accommodating and prepared! She had everything ready for me within a ten minute timeframe of when I called to when I got to her office… highly recommend!"
We responded:
"Thank you so much for your 5 star review! We pride ourselves on providing fast, friendly and prepared service. It was our pleasure to assist you! "
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Matt G

May 7, 2025

5  out of  5
rating by Matt G
"Been with Janessa and her team for 6 years and haven’t had one complaint so far. Keep up the great work guys, my fiancé and I appreciate all that you do"
We responded:
"Thank you so much for your review! It’s been our pleasure to serve you all these years! We appreciate you! "
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Danial Whitmoyer

May 6, 2025

5  out of  5
rating by Danial Whitmoyer
"Special thanks to Jamie, Janessa and Wendy too! This office is amazing and the staff is so pleasant and outgoing. I know I'm in good hands if I have questions or concerns. They are very knowledgeable and always take pride and enjoy their work. Yesterday, Jamie welcomed me to the state farm family. Thank you!"
We responded:
"Thank you Danial! We are excited to welcome you back to State Farm! We really appreciate your faith in us to take care of your insurance needs! "
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Justin Tyler

May 2, 2025

5  out of  5
rating by Justin Tyler
"Very helpful, and super friendly staff"
We responded:
"Thank you for your 5 star review! We are happy to provide you with helpful and friendly service!"
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Jim Liggitt

March 29, 2025

5  out of  5
rating by Jim Liggitt
"Agent very thorough and knowledgeable"
We responded:
"Thank you for your review! We appreciate your feedback and are happy to be your choice for insurance in Muncy! "
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Brian Koch

March 28, 2025

4  out of  5
rating by Brian Koch
"Wendy was very pleasant and helpful!"
We responded:
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs! "
Profile photo of George Zerbe

George Zerbe

March 26, 2025

5  out of  5
rating by George Zerbe
"Excellent!!!!!"
We responded:
"Thank you for your review! It was great meeting with you today! I appreciate your business greatly! "
Profile photo of Cody Funston

Cody Funston

March 25, 2025

5  out of  5
rating by Cody Funston
"In and out fast like it says"
We responded:
"Thank you for your review Cody! We are happy to have met your expectations when setting up your new policy! Welcome to our State Farm Family! "
Profile photo of Jo

Jo

March 25, 2025

5  out of  5
rating by Jo
"Janessa and her office staff have always been helpful, friendly, and respectful. They go out of their way to answer any questions or get any information you need in a timely manner. Highly recommend for your insurance needs."
We responded:
"Thank you for your 5 star review! Your feedback is greatly appreciated. We strive daily to provide the best service to our customers! It’s great to know we are meeting your needs! "
Profile photo of Brittany Root

Brittany Root

March 22, 2025

5  out of  5
rating by Brittany Root
"I love Janessa! This office is amazing! Always there for their customers! They all treat you like family! Thank you, Janessa!"
We responded:
"Thank you Brittany for your kind review! It was great meeting with you today! It’s a privilege getting to watch your family grow and move into exciting next stages! "
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Elizabeth Hill

March 19, 2025

4  out of  5
rating by Elizabeth Hill
"As a single mom, life is never easy. You come across financial hardships a lot more often than you'd like to.. Janessa's branch in Muncy, has helped me in every way they possibly could, and still continue to. Let alone, coverage is great, you can't deny, the people are even better."
We responded:
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know! "
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Lois In the USA

March 14, 2025

5  out of  5
rating by Lois In the USA
"Great service and very professional. Would highly recommend for your insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Profile photo of Jim M

Jim M

March 14, 2025

5  out of  5
rating by Jim M
"Very knowledgeable and caring about her clients. Would highly recommend. Always has a smile that lights up the room!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. Your recommendation means a lot, and we are grateful for your support. We always strive to provide the best service possible and your feedback lets us know we’re on the right track! Looking forward to assisting you again in the future. "
Profile photo of John Flynn

John Flynn

March 13, 2025

5  out of  5
rating by John Flynn
"I have been pleased with Janessa Mitterling as my State Farm Agent. She is friendly, professional, and willing to offer thorough assistance, recommendations, and explanations . . . to help ensure that I have the coverage for my home and automobiles that is right for my family and life situations."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Profile photo of Greg Kilgus

Greg Kilgus

March 10, 2025

5  out of  5
rating by Greg Kilgus
"I emailed Janessa for a proof of insurance on Sunday. Jenn had it back to me before noon on Monday. I can't ask for better service. Always a pleasure and very helpful to deal this team."
We responded:
"Hi Greg! It was great to see you in the office today! I’m glad we could go over all your questions! I appreciate your business as well as your feedback! "