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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Larry Michael

Larry Michael

January 8, 2026

5  out of  5
rating by Larry Michael
"Quotes for auto insurance were reasonable for these times so I decided to take and go to State Farm after 30 some years with another agent"
We responded:
"Larry, thank you for your feedback and for trusting us to help you with your insurance needs. Change can be uneasy, but we are here to guide and help you through it! Welcome to the Farm! "
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Jennifer Meule

January 8, 2026

5  out of  5
rating by Jennifer Meule
"Thanks to Janessa for taking the time to go over our current life insurance opportunities for our college age kid. We were able to secure her future with better coverage as she enters into adulthood, for a great premium. Takes a lot of weight off my mind, knowing this business, that I have someone watching over my policies, and taking advantage of these opportunities. Thank you to Janessa And her wonderful staff for always keeping me and my family protected!"
We responded:
"Thank you Jenn for your wonderful feedback! It’s my pleasure to serve your family as they transition into this new and exciting phase of life! Protecting you is my top priority! I appreciate your business! "
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Makayla Miller

January 5, 2026

5  out of  5
rating by Makayla Miller
"Janessa has always been such a great help when it comes to anything insurance related that I need help with. Auto, Home, Life, coverage for my camera and jewelry. She has helped every step of the way! I highly recommend giving her and the office a call to see what they can do for you too!"
We responded:
"Thank you for your wonderful review! I’m glad we have been able to help you with all your insurance needs! It’s been my pleasure to serve as your agent for almost a decade!!!"
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Wayne Kowalchin

January 3, 2026

5  out of  5
rating by Wayne Kowalchin
"Great agent, great person! Highly recommend"
We responded:
"Great meeting with you today! Thank you for the kind review. Your recommendation means a lot to me and my team! "
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Dawn Ramiza

January 3, 2026

5  out of  5
rating by Dawn Ramiza
"She answered all the questions we had"
We responded:
"Thank you so much for your kind review! I’m glad I could answer all of your questions and make the process quick and easy. I truly appreciate your trust in my business! "
Profile photo of Ashley Kowalchin

Ashley Kowalchin

January 3, 2026

5  out of  5
rating by Ashley Kowalchin
"She is an outstanding insurance agent who truly puts her clients first. She takes the time to understand individual needs, explains everything clearly, and makes the entire process feel easy and stress-free."
We responded:
"Thank you for your thoughtful feedback. We’re grateful for the opportunity to serve you and are so glad to hear the process felt clear and stress free! We appreciate you taking the time to share your experience! "
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Chuck Leonard

November 21, 2025

5  out of  5
rating by Chuck Leonard
"It is always a pleasure to meet with Janessa… she clarified all of our questions."
We responded:
"Thank you for your kind review! It’s always great to meet with you! I think we could talk for hours!!! "
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Stacie Beaver

October 18, 2025

5  out of  5
rating by Stacie Beaver
"Janessa is very informative, professional and personable. We appreciated that she met with us on a Saturday to review our insurance policies. With our work schedules, meeting during the week is difficult. Very helpful in answering our questions and updating our policies to best suit our needs, while keeping costs in mind. Jenn has always been helpful helping with any needs as well. Thank you, Janessa and team!"
We responded:
"It was my absolute pleasure to meet with you today! I love the flexibility of offering Saturday appointments to customers like you with busy schedules! Reviewing your policies makes sure you always get the coverage and discounts you deserve! Thank you for taking the time! "
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Ladd Oyewo

October 2, 2025

5  out of  5
rating by Ladd Oyewo
"I was at the office to guide me in moving my rental insurance to the rest of my insurance program, and the transfer was done would that any problem."
We responded:
"Ladd, thank you so much for your kind review. We are blessed to have you join our State Farm family and happy we could help you! "
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Bethany Kyler

October 1, 2025

5  out of  5
rating by Bethany Kyler
"We went into the office today for a yearly touch base review and it’s so welcoming as soon as you walk in the door! Janessa had everything ready for us, explained in detail all of our policies to us and anything that might be of concern. We have been with her a while now would recommend her if your searching for a personable, knowledgeable and experienced agent."
We responded:
"Hi Bethany! Thank you so much for your kind review! It was lovely to meet with you today and discuss all of your insurance policies! "
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Roberta Danley

September 24, 2025

5  out of  5
rating by Roberta Danley
"Janessa is awesome and reviews everything with you."
We responded:
"Thank you for popping in today to review your policies with me! It’s always so nice to talk with you! "
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David Calehuff

September 22, 2025

4  out of  5
rating by David Calehuff
"My personal experience is it is a very welcoming office, since I’ve been coming here since August 2022. I was very well received- never had an unpleasant experience with staff, whether it was about competitive pricing or services after a claim. Looking forward to a long, safe relationship."
We responded:
"Thank you David for your kind review! We are glad your experience has been good overall! We too are looking forward to a long standing relationship with you assisting with all your insurance needs. "
Profile photo of Judy Rowe

Judy Rowe

September 21, 2025

5  out of  5
rating by Judy Rowe
"Janessa is amazing! Great personality! She sat with me and explained everything in detail. She explained every option and helped me decide which one would be best for my situation! Thank you…for all you do!!"
We responded:
"Hi Judy! Thank you for stopping by to leave this great review! I’m glad we were able to meet in person and connect on all of your insurance options. I love being able to offer those opportunities on a Saturday! I look forward to continuing our relationship and helping you take care of the things that matter most! "
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ajay persun

September 19, 2025

5  out of  5
rating by ajay persun
"Janessa is friendly and personable. She takes the time to explain in detail the pros, cons and benefits for all part of a policy, then let’s you decide what you would like as part of your policy, without any pressure. We got side tracked talking about our families which is a nice change from the normal process of a yearly review. It turned out to be a great experience"
We responded:
"Thank you so much for your thoughtful review! I’m thrilled to hear we provided friendly, personable service and took the time to thoroughly explain the pros, cons, and benefits of double insurance policy. At Janessa Mitterling State Farm, we believe in empowering our clients to make informed decisions without any pressure. We’re glad your annual insurance review felt more like meaningful conversation . Thank you for choosing us! "
Profile photo of Jessica Martin

Jessica Martin

September 18, 2025

5  out of  5
rating by Jessica Martin
"I have worked with the State Farm ladies for many years and they have never let me down! Janessa has set up our life insurance policies, she is a wealth of knowledge! Jamie has made changes to our car insurance policy most recently to make sure we have the best coverage for our family, and she is a pleasure to work with. Jenn has helped over the years on different occasions making filing a claim painless and simple! If you aren’t at Muncy State Farm, you should be, those ladies will treat you like family!"
We responded:
"Thank you so much Jessica! It’s lovely to hear how you were helped with not only your auto insurance but, your life insurance a well. Protecting your family is what matters most to us and we are so lucky to have a variety of policies to do that for you! Our team strives to deliver the best service and make insurance fun and easy! Thank you for being such a valued customer at our Muncy office! "
Profile photo of Megan Emery

Megan Emery

September 17, 2025

5  out of  5
rating by Megan Emery
"Great experience! Our agent & her employees have always been great to work with!"
We responded:
"Thank you Megan for your kind review! It’s been a pleasure serving you and your family for all these years! I’m glad we were able to make your insurance needs a great experience. My team and I appreciate your feedback! "
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Nathan wertz

September 17, 2025

5  out of  5
rating by Nathan wertz
"She explains everything very well and answers all my questions"
We responded:
"Thank you Nathan! It was great meeting with you to go over your insurance policies! I appreciate your business and feedback! It was great meeting with you again today Nathan! I’m glad we got the time to check in again this year to make sure all your insurance needs are being met! "
Profile photo of Kevin Kovaleskie

Kevin Kovaleskie

August 29, 2025

5  out of  5
rating by Kevin Kovaleskie
"Janessa and Jamie are fantastic. Very helpful understanding and will give your their best efforts to get you the policy and price you deserve. It was like stopping in to see your family instead of like a business meeting. Stop by and see what they can do for you!!!"
We responded:
"Hey Kevin! Thank you for your review! We are glad your experience with our office was so positive! "
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Brittany Jones

August 28, 2025

5  out of  5
rating by Brittany Jones
"Janessa is lovely to speak with and explains things clearly and concisely whenever I have a question or need help."
We responded:
"Thank you Brittany for the review! It’s always a pleasure to help you and your mom at the office! "
Profile photo of Jake Mangels

Jake Mangels

August 15, 2025

5  out of  5
rating by Jake Mangels
"Janessa has been our agent for many years and has always been professional, friendly and prompt. She knows her business and regularly ensures our family has the coverage we need. Even better, she is exceptional at identifying any and all discounts or incentives we qualify for to save us money. Highly recommended!"
We responded:
"Thank you Jake! Your review was fantastic! We appreciate your feedback! I hope you were wearing khakis when you wrote it! "
Profile photo of Shari Mangels

Shari Mangels

August 13, 2025

5  out of  5
rating by Shari Mangels
"We love working with Janessa and her staff! Professional, super efficient, friendly and they make it fun too. I can call Janessa last minute and she always goes above and beyond to help us out. Highly recommend!"
We responded:
"Thank you Shari! I really appreciate your feedback! It’s been my absolute pleasure to serve your family all these years! We will continue to be available for all your needs any time! "
Profile photo of HOLLY Flahart

HOLLY Flahart

August 8, 2025

5  out of  5
rating by HOLLY Flahart
"Janessa is a wonderful agent,so down to earth and easy to talk to.She explains options, pros and cons, and makes sure you understand exactly what coverage you have is what you need. I would recommend her to anyone looking for insurance."
We responded:
"Thank you so much Holly! It was great to catch up with you and Roger today! I always enjoy our meetings! Thank you for trusting me as your agent and for your long time dedication to State Farm! "
Profile photo of Judy Levan

Judy Levan

August 4, 2025

5  out of  5
rating by Judy Levan
"We visited Janessa to review our car insurance and home insurance. When we left, we had a discount that would decrease our monthly car insurance. We only had our home insurance for a little over a year and we didn’t have to change that. Janessa stopped often to see if we had any questions about what she was explaining. Good service and good conversation."
We responded:
"It was a pleasure to meet with you Judy! I’m glad we could connect and review your policies to make sure your needs were being met. Thank you for your kind review! "
Profile photo of Talia Beatty

Talia Beatty

July 11, 2025

5  out of  5
rating by Talia Beatty
"Janessa and her team are professional and thorough! They work diligently to ensure that you have the right coverage and all of the discounts. Would highly recommend!"
We responded:
"Hi Talia! Welcome to the State Farm Family! Thank you for your kind review! I’m so happy we could help you get your insurance needs covered! "
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Karen Reed

June 20, 2025

5  out of  5
rating by Karen Reed
"Feel very comfortable with our insurance agent and her employees they are always looking out for their customers and help whenever we need answers to questions. Would recommend this agent to anyone looking for insurance. Janessa makes you feel like family and she is outstanding. I wouldn't go anywhere else."
We responded:
"It warms my heart to read your review Karen! I’m lucky to call you a customer and have you in my State Farm Family! It was a pleasure getting to meet with you to review your policies! Thank you for your feedback! "