State Farm® Insurance Agent Janessa Mitterling
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brynn Longenecker
May 12, 2025
"Janessa and her staff are very accommodating and prepared! She had everything ready for me within a ten minute timeframe of when I called to when I got to her office… highly recommend!"
Matt G
May 7, 2025
"Been with Janessa and her team for 6 years and haven’t had one complaint so far. Keep up the great work guys, my fiancé and I appreciate all that you do"
"Thank you so much for your review! It’s been our pleasure to serve you all these years! We appreciate you! "
Danial Whitmoyer
May 6, 2025
"Special thanks to Jamie, Janessa and Wendy too! This office is amazing and the staff is so pleasant and outgoing. I know I'm in good hands if I have questions or concerns. They are very knowledgeable and always take pride and enjoy their work. Yesterday, Jamie welcomed me to the state farm family. Thank you!"
"Thank you Danial! We are excited to welcome you back to State Farm! We really appreciate your faith in us to take care of your insurance needs! "
Justin Tyler
May 2, 2025
"Very helpful, and super friendly staff"
"Thank you for your 5 star review! We are happy to provide you with helpful and friendly service!"
Jim Liggitt
March 29, 2025
"Agent very thorough and knowledgeable"
"Thank you for your review! We appreciate your feedback and are happy to be your choice for insurance in Muncy! "
Brian Koch
March 28, 2025
"Wendy was very pleasant and helpful!"
"Your feedback is valued, and we appreciate the 4 stars! We’re so glad you had a good experience with us. Thank you for choosing State Farm for your insurance needs! "
George Zerbe
March 26, 2025
"Excellent!!!!!"
"Thank you for your review! It was great meeting with you today! I appreciate your business greatly! "
Cody Funston
March 25, 2025
"In and out fast like it says"
"Thank you for your review Cody! We are happy to have met your expectations when setting up your new policy! Welcome to our State Farm Family! "
Jo
March 25, 2025
"Janessa and her office staff have always been helpful, friendly, and respectful. They go out of their way to answer any questions or get any information you need in a timely manner. Highly recommend for your insurance needs."
"Thank you for your 5 star review! Your feedback is greatly appreciated. We strive daily to provide the best service to our customers! It’s great to know we are meeting your needs! "
Brittany Root
March 22, 2025
"I love Janessa! This office is amazing! Always there for their customers! They all treat you like family! Thank you, Janessa!"
"Thank you Brittany for your kind review! It was great meeting with you today! It’s a privilege getting to watch your family grow and move into exciting next stages! "
Elizabeth Hill
March 19, 2025
"As a single mom, life is never easy. You come across financial hardships a lot more often than you'd like to.. Janessa's branch in Muncy, has helped me in every way they possibly could, and still continue to. Let alone, coverage is great, you can't deny, the people are even better."
"Thank you for your 4-star review! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience even better, please let us know! "
Lois In the USA
March 14, 2025
"Great service and very professional. Would highly recommend for your insurance needs."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Jim M
March 14, 2025
"Very knowledgeable and caring about her clients. Would highly recommend. Always has a smile that lights up the room!"
"Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. Your recommendation means a lot, and we are grateful for your support. We always strive to provide the best service possible and your feedback lets us know we’re on the right track! Looking forward to assisting you again in the future. "
John Flynn
March 13, 2025
"I have been pleased with Janessa Mitterling as my State Farm Agent. She is friendly, professional, and willing to offer thorough assistance, recommendations, and explanations . . . to help ensure that I have the coverage for my home and automobiles that is right for my family and life situations."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Greg Kilgus
March 10, 2025
"I emailed Janessa for a proof of insurance on Sunday. Jenn had it back to me before noon on Monday. I can't ask for better service. Always a pleasure and very helpful to deal this team."
"Hi Greg! It was great to see you in the office today! I’m glad we could go over all your questions! I appreciate your business as well as your feedback! "
Tammy Koch
March 7, 2025
"Great insurance! Wonderful group of people, always there to help."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Cathy Poust
February 20, 2025
"Janessa is very knowledgeable and answered all of our questions."
"Hi Cathy! It was a pleasure getting to meet with you today! I really enjoyed our conversation and getting to know you better. Thank you for the review! "
Amber Hauck
February 20, 2025
"Janessa is super friendly and knows what shes talking about!! I would trust her in a heartbeat."
"Thank you for your feedback! I love being a name you can trust! "
Lindsay Smith
February 13, 2025
"Janessa is so nice. She was very helpful. She's very good at what she does."
"Thank you Lindsay! It was a pleasure to meet with you! I love helping people manage their risks and come up with solutions! I’m glad we could help you! "
Keith Hummel
January 24, 2025
"Jen is the best, she always helps with any problem I have. Our last call was less than 2 minutes total and she solved my problem!!! I'd recommend this location of State Farm to anyone looking for insurance."
"We appreciate your business Keith! Thank you for being such an awesome customer! I’m happy Jen was able to get you taken care of so quickly! "
Shawn McClintock
October 24, 2024
"Extremely easy to set up a time to go over coverages. Very knowledgeable about different types of insurance. Always thinking of how to best utilize different coverages to maximize what you get out of your policies."
"Thank you so much for your kind words and positive feedback! We are thrilled to hear that you found it easy to set up a time to discuss your coverages and that our team's knowledge met your expectations. Our goal is always to provide the best possible service and to help you maximize the benefits of your policies. Your satisfaction is our top priority, and we are here for any further assistance you may need. "
Leslie Snyder
October 24, 2024
"Janessa and team have always been there to help with any needs and any questions. Things are simple whether it's stopping in or messaging or emailing to get things done. Great source of information as well!"
"Thank you for your wonderful review! We are delighted to hear that me and the team have been able to assist you with your needs and questions effectively. We strive to make every interaction simple and convenient, whether you stop by, message, or email us. Your recognition of our efforts as a great source of information means a lot to us. We look forward to continuing to serve you! "
Pam Shirley
October 19, 2024
"An oasis of customer service in a desert of red tape!!!. I had an unusual issue with my insurance needs and had been denied by countless companies all week. Then Jennifer saved the day and even stayed late at her office, to get things finalized for me! I am a loyal customer from this day on! Thank you, Jennifer!!!"
"Hi Pam! Thank you so much for your feedback! I’m glad Jenn was able to help you get the coverage you needed. She truly is the best at what she does! I look forward to meeting you! "
Patricia Wagner
October 3, 2024
"Janessa is welcoming, knowledgeable and just plain nice."
"Thank you so much for your review! I appreciate your kind words! It was great getting to meet you and get you set up with coverage at a lower price! Welcome to my State Farm family! "
Hannah Bell
October 2, 2024
"Had an absolutely wonderful experience with Janessa and her team! She's knowledgeable and down-to-earth, explaining everything for us in simple terms that made sense...absolutely phenomenal! Well worth the visit."
"Hi Hannah! Thank you for this awesome review! It was a pleasure getting to know you better! We love to make the customer experience phenomenal! Thank you for choosing us! "